Room Rules

Room Rules

We want you to have an enjoyable stay with us so to respect all our visitors we have a couple of house rules to ensure you get the most out of your break.

01-Upon arriving at the hotel, guests who are already being accommodated are obliged to prove their identity to a member of staff with a valid hotel card if requested to do so.


02-In special cases, the hotel may offer a guest accommodation other than that which has been arranged, if it does not differ in any essential manner from that which was stipulated in the confirmed booking.


03-The hotel may offer guests who ask to extend their stay a different room to the one in which they were originally accommodated.


04-Guests are to use their rooms for the agreed period. If the period of accommodation is not stipulated in advance, guests are to check out by 11.00 a.m. on the last day of their stay at the latest, and they are obliged to have vacated the room by this time. If a guest fails to do this, the hotel is entitled to bill him/her for another day’s stay. In the event that the hotel has already reserved this room beforehand, and the guest fails to heed requests to vacate the room, or if he or she is not present in the hotel, the hotel reserves the right –with a two-member committee in attendance– to catalogue the guest’s possessions and to store them in a safe place so that the room can be used by the guest for whom it has been reserved.


05-Guests may not move furnishings, or interfere with the electrical network or any other installations in the hotel rooms or on the premises of the hotel without the consent of the hotel management.


06-Upon departing, guests are obliged to turn off all water faucets, as well as the lights in the room and its facilities, and to shut the door as they leave.


07-For security reasons, it is not appropriate to leave children under 12 years of age without adult supervision in the hotel room or other areas on the hotel premises.


08-Complaints by guests and any possible suggestions for improving the hotel’s activities are received by the hotel management.


09-Guests are obliged to pay for any damage they cause, if they are unable to prove that they are not responsible for this damage.
Guests are obliged to pay for any items reported missing from the room. The Hotel will allocate time for the guests to return the items before charging the credit card provided at the time of booking for the missing items.
 

10-Guests are obliged to observe the provisions of these House Rules. In the event that a guest is in breach of these rules, the hotel has the right to repudiate the agreement on the provision of accommodation services before the agreed period has elapsed.